For Patient

Your imaging journey in safe hands

Preparing for a scan

Follow any fasting instructions (if required for your scan).

Let us know if you are taking any medication.

Inform us of any allergies or previous reactions to contrast dye.

Tell us if you are pregnant or could be pregnant.

Bring your ID/passport, referral letter and any previous imaging results.

What to expect on the day

01
Registration

On arrival, our staff will confirm your details and check you in.

02
Preparation

You may be asked to change into a gown and remove metallic objects.

03
The Scan

Your scan will be performed by qualified radiographers.

04
After the Scan

In most cases you can resume your normal activities immediately.

05
Results

Your images will be reviewed and a report will be sent to your referring doctor.

Payment Information

Medical Aid

We work with a range of medical aids. Please bring along your medical aid card and identity documents.

Self-funded patients

We cater for self-funded patients. Please contact reception for information about estimated costs and available payment arrangements.

Need Help?

If you are unsure about your cover or have any billing queries, please contact our reception.

Frequently asked questions

In most cases, yes. Please bring a referral letter from your doctor with the requested examination. If you are unsure, contact our reception and we will guide you.

It depends on the type of scan. Most examinations take between 15 and 45 minutes. Our team will give you an estimate when you book.

Imaging scans are generally painless. Some examinations require you to lie still for a period of time, and our radiographers will support you throughout.

Wear comfortable clothing without metal zips, buckles or underwire. You may be asked to change into a gown and remove metal objects and jewellery.

Your images will be reviewed by a radiologist and a report will be sent to you or your referring doctor. Urgent cases are reported as a priority.

Yes, a family member or friend is welcome to accompany you to reception. For safety reasons, they may be asked to wait outside the scan room.

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